They are able to, but, assistance with the transition of locating and working with a loan provider. After that, lenders take control the underwriting procedure. So far as negative complaints, most of them are concentrated all over loan providers, not LendingTree directly. There are several reviews detailing mass calls at the beginning of the early morning, from loan providers whom aren’t providing just exactly what the borrowers are searching for.
Now let’s examine Quicken Loans. Like LendingTree, customer care representatives are really accommodating for when you’re able to communicate with them. They have been dependable with responding to questions, even when they have been eleventh hour and email address details are needed straight away. You can easily speak with agents either regarding the phone or online through chats and e-mails.
Their notification directory is very helpful online, as it keeps you updated with each step. Additional information might be expected through the underwriting group, for instance, and you’ll be given a notification instantly. Continue reading